试析饭店文化与饭店员工管理

 试析饭店文化与饭店员工管理

摘要：饭店文化是影响员工管理的1个重要因素，也是饭店提高竞争力的1个有效手段。它作为1种影响员工思维的力量，能对员工的行为产生导向、约束、凝聚、激励等作用。饭店文化有助于培养员工的自我管理意识，增强员工的向心力，提高员工的素质。本文阐述了饭店文化的概念，简要分析了饭店企业文化对员工管理的重要性及其饭店员工管理的现状，并在此基础上提出了饭店基于文化理念对员工进行管理的运作措施。

关键词：饭店文化；员工管理；现状；运作措施

The Influence of
the Hotel Culture on Staff’s Management
 
Abstract: The hotel culture is an important factor which influences staffs management, and is also a valid means by which the hotel can improve the competitiveness. Hotel culture as a power which can influence staff’s thought, it performs a function as direction, control, cohesion and excitation on staff’s behavior. Hotel culture is helpful to cultivate the consciousness of staff’s self-management, to strengthen the cohesion force of staffs, to improve the quality of staffs. This text expatiated the concept of hotel culture, analyzed the importance of hotel culture toward the staffs management and the recent situation of staff’s management in hotels. Besides, based on those, it’s put forward some countermeasures for the hotel to manage staffs with corporate culture.

Key words: hotel culture; staffs management; recent situation; countermeasures